Not recognized format
SUPPORTER
Posts: 241
Joined: Jan 24, 2016
Hi Dick,All.
Today first time happened that once download various tracks all coming with unsupported format.See attached .Tried old files and all is fine.What should be the problem.
Krasimir attached the following image:
Today first time happened that once download various tracks all coming with unsupported format.See attached .Tried old files and all is fine.What should be the problem.
Krasimir attached the following image:
KrisBG
SUPPORTER
Posts: 2940
Joined: Dec 30, 2010
hey,
I just replied to your report in the v14 thread, please have a look there, and please test some more new tracks, this might be a single issue because of the encoding chosen by the uploader rather then a version-related issue.
I just replied to your report in the v14 thread, please have a look there, and please test some more new tracks, this might be a single issue because of the encoding chosen by the uploader rather then a version-related issue.
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SUPPORTER
Posts: 241
Joined: Jan 24, 2016
Hi again.Tried more than 10 tracks and result is same cant download mp3.
SUPPORTER
Posts: 2940
Joined: Dec 30, 2010
Hey Krasimir,
In all honest, the situation is this:
- we seem to have a bit of a translation / language / misunderstanding thing here, as I have by now understood. Your issue is about importing the files into adobe audition, not about downloading or uploading them, as that seems to work quite well. OK, no problem, I'm just clarifying what the issue is about.
Now, from what I can observe, you have been the only individual having trouble importing mp3s, which is unusual. If there was an issue with all mp3s since the v14 wikiloops upgrade, I would receive a lot more feedback about that than I do, so, that does let me think it must be an issue on your end.
Still, I have checked the things that may be different about the mp3 (mostly the included informational tags, we do not alter the mp3s content in any way, and the wav-to-mp3 encoder settings have not been touched). I could not spot anything that would explain your issue.
Last, because I do care about what the users say, I have just invested the time to install adobe audition on my windows machine to see if there is an issue with that. Turns out, the current version of AdobeAudition can import new wikiloops mp3s without any issues, at least on my computer. See the attached screenshot, I tested one file you sent me, and one freshly downloaded file. Both work.
After spending more than two hours total investigating this issue and communicating about it, I'll mark the issue as "closed" on my list now, as I do not see how I could solve it.
Since you mentioned no problems when importing the wav files, and you seem to be able to convert the mp3 files to wav, I'd suggest you stick to this workaround until you find a better solution.
Sorry if that's not really solving your issue, obviously, I tried.
Dick attached the following image:
In all honest, the situation is this:
- we seem to have a bit of a translation / language / misunderstanding thing here, as I have by now understood. Your issue is about importing the files into adobe audition, not about downloading or uploading them, as that seems to work quite well. OK, no problem, I'm just clarifying what the issue is about.
Now, from what I can observe, you have been the only individual having trouble importing mp3s, which is unusual. If there was an issue with all mp3s since the v14 wikiloops upgrade, I would receive a lot more feedback about that than I do, so, that does let me think it must be an issue on your end.
Still, I have checked the things that may be different about the mp3 (mostly the included informational tags, we do not alter the mp3s content in any way, and the wav-to-mp3 encoder settings have not been touched). I could not spot anything that would explain your issue.
Last, because I do care about what the users say, I have just invested the time to install adobe audition on my windows machine to see if there is an issue with that. Turns out, the current version of AdobeAudition can import new wikiloops mp3s without any issues, at least on my computer. See the attached screenshot, I tested one file you sent me, and one freshly downloaded file. Both work.
After spending more than two hours total investigating this issue and communicating about it, I'll mark the issue as "closed" on my list now, as I do not see how I could solve it.
Since you mentioned no problems when importing the wav files, and you seem to be able to convert the mp3 files to wav, I'd suggest you stick to this workaround until you find a better solution.
Sorry if that's not really solving your issue, obviously, I tried.
Dick attached the following image:
+2
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